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Please note all prices and charges are in $AUD.
#Bed bath and beyond online order full
We do not currently offer exchanges via post.įor full Terms and Conditions of sales including Delivery and Returns click here
#Bed bath and beyond online order free
You can exchange your online order free of charge in one of our many stores nationwide within 14 days of the date your delivery has been received, upon presentation of the invoice. Please note we are unable to facilitate resending of returned orders at this time. Once received by us, a refund will be processed via your original payment method.
If for any reason your order cannot be delivered, it will be returned to us via post. You can return your order to us once you have received it. We pack orders quickly, which means we can't make any changes once you've placed them. Please kindly note, once an order and payment has been processed the order cannot be changed or cancelled. However, you may return or exchange a faulty item in one of our many stores nationwide. Please contact our customer service to requests a prepaid label. Contact us as soon as you discover a fault, advising the order number, the faulty item’s name and description of the fault (please include images if you are able). In this instance, we will be happy to process a full refund for the item including the postage charges. On the rare occasion a manufacturing fault may occur. We recommend keeping proof of postage as we do not take responsibility for items lost in transit. Please note that change of mind returns via post are at the customer's cost. To return via post simply affix the return label provided with your order, take it to the nearest post office and pay a postage fee. Items must be shipped to us within 14 days of the date your delivery has been received, be in original condition and packaging and include the original invoice. If there is no store near you, you can return your order via post. Visit our Store Locator to find a store near you. If you require more immediate support, our friendly in-store staff will be happy to assist you further. Our team are currently experiencing a high volume of postal returns, so delays are expected during this peak period, however, we can assure you our team are working as quickly as possible to process your online return.ĭuring this period, we would recommend visiting your local store for a faster return processing time at no additional cost. Items must be in original condition and packaging, you will need to provide a copy of your invoice to process your return. Alternatively, you can also return goods via post at your own expense. Unused items purchased online can be returned free of charge to one of our many stores nationwide within 14 days of the delivery date, 30 days if you are a Rewards member. Read more > Delivery TimesĮstimated Delivery Time For Australia PostĪs soon as your order has been dispatched you will receive an email or text message from our delivery partner with a tracking number to track the progress of your delivery.ĭelivery to international addresses cannot be processed at this time. We are pleased to offer FREE delivery for all purchases over $150.įor all purchases under $150 a flat rate delivery fee of $9.95 per order applies.įREE In-Store Returns within 14 days of purchase for all customers (or within 30 days for Rewards Members).
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